Frequently Asked Questions About Document Shredding

Mobile Document Shredding
Why do I need Certified Document/Hard Drive Shredding?

Document shredding and hard drive shredding is essential because it protects your company’s valuable information from becoming discoverable, and mitigates the risks of identity theft and data breaches. Not to mention, your business may be liable for large fines or prosecution for not abiding by your legal obligations to destroy personal information.

We have shredders in office, why should we outsource our shredding service?

Shredding files at your office requires more than just a capital investment. With any shredding equipment your business acquires, you will be required to perform ongoing maintenance and repairs, and will still incur the additional cost to have the shredded material safely taken away and securely recycled. An employee’s time and wages also play a big part towards the inefficiency of shredding in-house. Outsourcing your shredding needs helps with the implementation of a destruction policy and ensures the chain of custody should your business encounter an audit. To avoid the investment of invaluable time and money and to better redirect your focus back to your business, partnering with a professional shredding service will get you on track to focus on the concerns that matter most.

Do we have to separate staples, paper clips, binder clips, and spiral metal bindings?

No. At Williams Data Management, we have fast and durable shredders that are capable of shredding much more than just paper. We aim to save you time, effort and money and not burden you with separating the items.

Which materials can’t be shredded?

All of our paper is recycled at the end of the process, so we try our best not to contaminate the paper with foreign metals or plastics. That’s why we ask our clients not to include 3-ring binders, plastics such as sheet protectors or file folders, hard-bound books, bound ledgers thicker than 5 inches, cardboard, plastic bags and packing material, transparencies, microfiche and microfilm, x-rays, batteries (no batteries of any kind), computer parts, printer and photocopier parts, trash or hazardous materials, and biohazardous or medical waste (including needles and sharps). If you are unsure of what can be shredded and what can’t please contact us and we can guide you in the right direction.

Besides paper, what else can you shred?

We not only offer document shredding, but also the secure destruction of internal and external hard drives and electronic storage media such as: CD-ROMs, CD-Rs, DVDs, Blue Ray discs, videotapes, cassette tapes, USB drives, and even ID badges or identification cards.

What happens if our secure consoles or bins are full before our scheduled service time?

Simply contact us and we’ll be happy to schedule an extra pick-up. If you find that you’re continually filling your containers before the next service date, we can provide you with additional containers or increase your service frequency to maintain security and convenience.

What happens to my documents once shredded?

Once destroyed, all shredded paper is 100% recycled. The paper is then generally repurposed and converted to end-products such as hand towels, toilet tissue, napkins, etcetera.

What does your service cost?

We customize our shredding service to meet the specific requirements of our clients. Whether you are looking for weekly, bi-weekly, monthly or one-time shredding services, we will help you find the best cost-effective solution that saves you time and money and gives you the best rates in the industry.

Do we need to pay for the use of your secure consoles or bins?

With recurring shred service your monthly charges include the use of our secure consoles and bins and no extra fees apply.  Also, we do not charge for delivery or pick up of our secure containers.


More questions? We’re here to help! Reach out to one of our shredding specialists and they can help customize a secure shredding solution for you and your business.